Please use this identifier to cite or link to this item:
https://elib.bsu.by/handle/123456789/332044| Title: | Improving the processes of interaction with clients using crm system (using the example of «United Technologies» CJSC) : thesis abstract / Denis Alexandrovich Kosteleckiy ; School of Business of BSU, Department of Business administration ; Supervisor: Pyko A. V. |
| Authors: | Kosteleckiy, Denis Alexandrovich |
| Keywords: | ЭБ БГУ::ОБЩЕСТВЕННЫЕ НАУКИ::Экономика и экономические науки |
| Issue Date: | 2025 |
| Publisher: | Minsk : School of Business of BSU |
| Abstract: | The purpose of the study: to develop recommendations for improving the level of customer interaction in the CJSC based on the implementation of a CRM system. |
| Abstract (in another language): | Цель: Разработка рекомендаций по улучшению уровня взаимодействия с клиентами в ЗАО “Объединенные Технологии" на основе внедрения CRM- системы. |
| URI: | https://elib.bsu.by/handle/123456789/332044 |
| Licence: | info:eu-repo/semantics/openAccess |
| Appears in Collections: | Бизнес-администрирование. 2025 |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Kosteleckiy_annotation.pdf | 262,6 kB | Adobe PDF | View/Open |
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