Please use this identifier to cite or link to this item:
https://elib.bsu.by/handle/123456789/339282| Title: | Customer service standards : annotation to master's thesis / Hao Gu ; School of Business of BSU, Department of Marketing; Supervisor: Lesnichenko-Rogovskaya M. |
| Authors: | Gu, Hao |
| Keywords: | ЭБ БГУ::ОБЩЕСТВЕННЫЕ НАУКИ::Экономика и экономические науки ЭБ БГУ::ОБЩЕСТВЕННЫЕ НАУКИ::Информатика |
| Issue Date: | 2025 |
| Publisher: | Minsk : School of Business of BSU |
| Abstract: | The aim of the research is: to substantiate and propose the improvement of Starbucks' service standards using digital tools. |
| Abstract (in another language): | Цель: Предложить меры по улучшению стандартов обслуживания Starbucks с помощью цифровых инструментов. |
| URI: | https://elib.bsu.by/handle/123456789/339282 |
| Licence: | info:eu-repo/semantics/openAccess |
| Appears in Collections: | 2025 |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Gu Hao_annotation.pdf | 70,83 kB | Adobe PDF | View/Open |
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