The role of the knowledge management process capabilities in the structural empowerment of human resources (Cihan University – Erbil)

Abstract

Today, the importance of human resources as the most obvious factor of competitive advantage is not hidden from anyone. On the other hand, changing the nature of organizations' activities to knowledge work has increased the importance of using knowledge management in organizations. The data for this research was collected through a questionnaire sent to 78 professors and employees of Cihan University – Erbil. Data analysis was also done using the structural equation modeling method based on partial least squares (PLS). Among other research innovations, we can mention the innovation of the method and the use of the PLS method, which requires less data than other covariance-based structural equation modeling methods and can be applied to non-normal data. The research results indicate a positive and significant effect of knowledge management on the empowerment of human resources. Meanwhile, the application of knowledge affects the structural empowerment of human resources more than other capabilities